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White papers
Soft skills
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How Flexible Are You On Flexible Working?
Realise the benefits
IDC’s latest executive brief examines how organisations should be leveraging ICT more effectively to increase the utilisation and output from their workforce. It explores how organisations are applying flexible working practices, the process they are following, and how they have overcome the challenges they have faced.
Budgets
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Recession is no excuse for lagging IT efficiency
Poll finds data management lacking despite rationalisation plans
Learn more about the findings of a recent survey by CIO/EMC.
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5 Steps to Successful IT Consolidation and Virtualisation
5 issues to consider when implementing IT consolidation project
The reasons to consolidate and virtualise IT infrastructure are wide-ranging. While most IT managers focus on just the cost of the physical IT infrastructure, there are many additional benefits that can be derived from IT consolidation.
Business strategy
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Optimising Infrastructure Control
Realise the benefits
This paper outlines the nature of infrastructure integrity, change auditing, and compliance solutions
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Hold on Tight, We Are In For A Bumpy Ride
IT strategies for navigating the approaching economic downturn
This paper is intended to explore some of the implications of the emerging economic downturn and to lay out prudent IT management strategies for proactively navigating through the downturn.
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Turning Risks into Opportunities
Risk Assessment in 2009
Following a recent survey carried out by CA in conjunction with CIO magazine, results revealed that IT departments are reasonable aware of the risks they face in 2009, however senior IT decision makers are less well informed
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Unlock the hidden IT opportunities in troubled economic times
How to take advantage of the growth potential that will occur when the economy rebounds
Learn how with the right approach, processes, and technology, you can provide higher-quality services for a lower cost, whilst also helping your business to position itself for growth when the economy rebounds.
Technology
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Unified Communications Can Reduce Cell Phone Expenses
Realise the benefits
Learn how unified communications can help to reduce mobile phone costs.
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Five steps to successful data centre consolidation
Learn how BMC saved $10 million in data centre costs
Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data centre costs.
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IT Best Practices: To support or not support consumer-owned Smartphones
Resolve downtime incidents quickly, and more importantly prevent them altogether
Mobile messaging is becoming a critical technology in the workplace. Find out more with this Osterman Research white paper.
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Survival Tool for the Downturn
Addressing the new challenges - and new solutions - raised by the downturn
Capgemini’s TechnoVision provides a proven, yet simple approach to align the needs of the business with the power of emerging technology solutions. This is all the more relevant in a period of economic downturn, in which new challenges need to be considered with focus, dedication and the right timing.
Security
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Best practices in choosing and consuming managed security services
Get the best value from your MSSPs
The potential benefits to organisations that consume security solutions as managed services are widespread. Download this white paper to learn more.
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Helping Ensure Data Protection
How you can gain business advantage by protecting against internal and external threats
Hunkering down: three IT strategies that make a real business impact during tough times. This paper is one of a three-part series that highlights the key elements that businesses must have in order to grow and be successful. These elements correspond to three of the biggest challenges facing midsize organisations across Europe: namely data protection, information insight and process flexibility.
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When corporate network safety starts at employees' homes
Protecting your network from home wireless hackers
A step-by-step guide to protecting your network against home wireless hackers and educating employees on the safe use of wireless home networks.
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Security and Trust: The backbone of doing business over the internet
Gaining the trust of online customers
When shopping online, consumers are concerned about identity theft and are therefore wary of providing untrusted sources with their personal information, especially their credit card details. Other types of online businesses require different but equally sensitive information. People are reluctant to provide their national insurance numbers, passwords, or other confidential personal information, or sometimes even just name, address, and phone number.
Regulatory compliance
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Effective Security with a Continuous Approach to ISO 27001 Compliance
Realise the benefits
Learn more about how you can improve security and comply with ISO 27001 by downloading this whitepaper.
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Make Compliance Work For You
Realise the benefits
Learn how to make compliance work for you, rather than the other way around, with this whitepaper from Oracle.
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Addressing compliance initiatives with Tripwire and the Centre for Internet Security
Meet compliance initiatives and secure your IT infrastructure
Build an effective compliance program by understanding benchmarks and compliance initiatives.
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Oracle Audit Vault
Maintain high security and enforce compliance with internal and external policies
Data compliance and regulations can be difficult to manage and often result in security breaches. Discover how the consolidation of automated data into a secure repository can enable efficient monitoring and reporting, as well as protect audit data end-to-end.
Change management
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Seven ways ITIL can help you in an economic downturn
Be both more competitive today and poised for growth when the economy rebounds
Learn more about how ITIL can help your business weather the economic storm, and how it can leave you better positioned for growth when the economy begins to rebound.
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ITIL V3: Making Business Services Serve the Business
Version 3 organises the previous processes into a lifecycle
ITIL v2 processes did a great deal to help steer IT management in the direction of improving service for business customers.
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Automating ITIL v3 Event Management with IT Process Automation
Improving quality while reducing expense
There is confusion around Event Management in ITIL. Yet it is essential, providing the foundation for improving other ITIL processes, as well as potential for cost savings. This positions Event Management as a critical process for organisations at any stage of ITIL adoption.
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SOA... Now What?
Deliver true business benefits with SOA strategies
A discussion around the value of SOA strategies and the opportunity to leverage process management strategies and technologies to deliver true business benefit.
Enterprise search
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Best Practices in Enterprise Search
Essential Guidelines
The Best Practices in Enterprise Search Whitepaper published by KMWorld was just released last week. The Whitepaper includes an article titled Mastering a Key Challenge of Enterprise Search - Putting Structured Data at Employees' Fingertips and highlights the benefits of SAP NetWeaver Enterprise Search.
Desktop & client
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Boosting your operations with CRM
Seven Tips for Profiting from Lean Times
Explore Oracle's seven tips for leveraging customer relationship management (CRM) processes and gain competitive advantages.
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Electricity efficiency measurement for datacentres
Measure, evaluate, model and save
Datacentre electrical efficiency is rarely planned or managed - yet it is both possible and desirable to do both. This white paper explains how to do it.
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Livewire - Full-Server Protection and Recovery in Real-Time
How to Limit Your Losses
Simplify the restoration process and reduce the time and effort involved with server recovery.
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IDC Report: x86 Processors in the Virtualized, Energy-Constrained Datacentre
Realise the benefits
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise of energy issues.
Outsourcing
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BPM, SOA and Web 2.0: Business transformation or train wreck?
Assessing the benefits and risks to the enterprise
Organisations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. Fortunately, the convergence of a trio of technologies and business practices—business process management (BPM), service-oriented architecture (SOA), and Web 2.0—is providing a solution.
Internet/ e-commerce
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Security and Trust: The backbone of doing business over the internet
Gaining the trust of online customers
When shopping online, consumers are concerned about identity theft and are therefore wary of providing untrusted sources with their personal information, especially their credit card details. Other types of online businesses require different but equally sensitive information. People are reluctant to provide their national insurance numbers, passwords, or other confidential personal information, or sometimes even just name, address, and phone number.
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Maximising consumer trust in site security using extended validation SSL
Simple steps to increase site visitor trust
Web business face a crisis in confidence. Trust in site security is declining, and in increasing numbers consumers are scaling back their online transactions — or opting out entirely. Find out how your site can establish trust with online consumers.
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Controlling Recreational Peer-to-Peer Traffic on Corporate Networks
Preserve Internet performance and control your costs
Find out how the most effective WAN optimization solutions can detect and suppress recreational P2P traffic to preserve application performance and control Internet communications costs.
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New insider threat emerges in the new economy
Insider threat risks increase in face of economic woes
Keep track of how employees and partners are engaging with your IT assets and intellectual property. This paper presents key steps to prevent this new insider threat within your organization.
Database management
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Optimising Information Insight
How to make fast, reliable decisions based on consolidated information encompassing all your data
This paper will argue that the key to enabling midsize organisations to make even better business decisions is by simplifying the extraction of specific, actionable information from large volumes of data.
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Complex event processing
Why complex event processing is an essential component of an event driven architecture
When it comes to the use of the term "event" within a business context it is easy to get confused. Complex event processing represents a rapidly growing market, this paper explains what events are, why they are important to your business, and what the options are for processing and managing these events.
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Oracle Advanced Compression
Coping with the escalating volume of data in the Enterprise
The explosion in data volume being experienced by Enterprises introduces significant challenges. Explore technologies that can help companies minimise costs while continuing to achieve the highest levels of application performance.
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Increasing return on investment with data services
Supporting your BPM, SOA, portal project, and BI initiatives
Information is an organisation’s key asset but as the sheer amount and complexity of data collected increases, it becomes increasingly challenging to access and use that data in a timely and efficient manner.
Grid computing
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Accelerating Virtualised Environments
Learn how wide-area data services deliver significant benefits
Discover how wide-area data services help deliver the benefits of virtualisation and IT consolidation while addressing the challenges of performance and availability.
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Implementing Energy Efficient Data Centers
Make sure you use the right metrics
Electricity usage costs have become an increasing fraction of the total cost of ownership (TCO) for data centers. It is possible to dramatically reduce the electrical consumption of typical data centers through appropriate design of the network-critical physical infrastructure and through the design of the IT architecture. This paper explains how to quantify the electricity savings and provides examples of methods that can greatly reduce electrical power consumption.
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Saas counterprogramming
Creative licensing strategies for traditional ISVs
This paper includes a brief history of software licensing, an analysis of the driving forces behind the growth of SaaS, and a discussion with examples of how creative licensing can protect traditional ISV’s revenue without requiring the launch of their own SaaS platform.
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Email Archiving: On-Premise vs. SaaS
Assessing the relative merits of each approach
Email archiving can be implemented by subscribing to a hosted service—commonly called “software as a service” (SaaS)—or by licensing software and installing it in-house. Which approach is better?
Communications/ networking
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How Should an Enterprise Move Toward Unified Communications?
Realise the benefits
Learn more about how Unified Communcations can benefit your organization.
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A smarter approach to WAN optimisation
Take charge of your network and applications
With UPM, the core capabilities needed to effectively manage the WAN and ensure optimal application performance are incorporated into a single network appliance.
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Case Study: WhatsUp keeps Legoland turnstyles ringing
Innovative IT software that is easy to learn and use
Ipswitch WhatsUp Case Study
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Identify and Solve your Network Problems with Ipswitch Networking for Dummies
Understand how your network functions
Are you tired of wasting time and precious resources tracking down network problems? Are you the last to know when or why a problem occurs? Ipswitch Network Monitoring for Dummies explains how your network functions and also tells you about resources that help you care for your network.
The CIO career
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CIO Personal Branding
A survey on the effectiveness of IT executive personal branding
A 'personal brand' is the collection of values, experiences and associations that people attach to you. In short, it’s what peers and associates think about you when they hear your name mentioned. Everyone has a personal brand, but now more than ever business leaders and CIOs are investing time and effort in shaping what that brand actually is, and raising its awareness amongst target audiences such as senior management, industry peers and potential employers. Much like a marketing department does with a product.
Enterprise software
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Removing Barriers to Better Server Virtualization Efficiency
Realise the benefits
This Forrester Research paper looks at the common obstacles to virtualization, and explores some of the best practices for furthering virtualization.
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Tackle the challenges of virtualisation management
Develop, implement, and maintain your virtualised environment
Virtualisation adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process – from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualisation.
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Seven requirements for balancing control and agility in the virtual environment
7 tips for agility in your virtual environment
Unparalleled agility is the promise of virtualization. But managing change, staying compliant, and preventing virtual sprawl are just a few of the challenges you could face before you reap the rewards. VMware joined us recently to co-author 7 must-read tips for striking the perfect balance in your virtual environment.
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Managing assurance from customer to network to service with CEP
Improve responsiveness using unprecedented visibility and control of real-time business events
Download this whitepaper to learn how complex event processing can help communications service providers
Mobile & wireless
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5 Best Practices for Smartphone Support
The enterprise guide to smart support for smart devices
Realise the benefits of better smart device support.
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Unified communications – communication enabled business process ( CEBP )
CEBP is an emerging technology but it can deliver real benefits now
Unified communications technologies are well understood and widely deployed in the enterprise. The next challenge is to at how organisational business processes and workflow applications can benefit from the investment on the UC infrastructure.
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Reducing the Cost of Mobile Communications: GSM Gateways
Cut the cost of communications
This paper looks at how GSM Gateways can improve cost efficiency with your communications.
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Telematics: Cutting and controlling fleet costs
Bringing cost savings, simplicity and productivity to SMEs
Telematics is starting to revolutionise the way in which companies run their vehicles and employees drive them. companies that have introduced telemetry systems are reaping significant dividends
Security
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Addressing compliance initiatives with Tripwire and the Centre for Internet Security
Meet compliance initiatives and secure your IT infrastructure
Build an effective compliance program by understanding benchmarks and compliance initiatives.
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Secure Virtualization
Achieve and maintain IT security in virtual environments
It is vital that IT organizations implement Configuration Audit and Control to mitigate risk in virtual environments. Learn how in this whitepaper.
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File Integrity Monitoring
Compliance and security for virtual and physical environments
Learn how file integrity monitoring solutions work and the capabilities you should expect your solution to have.
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Addressing Information Risk and Compliance
How document management can protect you and your organisation
This paper examines the drivers that make compliance such a key issue, the role that information management has to play in sustaining compliance and reducing risk, and how document management technologies can alleviate some of these potential problems.
Storage
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Five steps to successful data centre consolidation
Learn how BMC saved $10 million in data centre costs
Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data centre costs.
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Comprehensive Backup and Recovery of VMware Virtual Infrastructure
Protect your virtual systems
Learn more about how you can protect your virtual systems and enable efficient backup and quick recovery.
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Top Five Issues for Server Administration
Improve your server management
Learn more about how you can automate and simplify routine server administrative tasks, increase IT staff productivity, and enable a more effective use of resources.
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Disk based data protection with NetVault: Backup and Data Domain
Enhanced performance & reliability deliver significant time and cost savings
Disk to disk backup provides enhanced performance and reliability, and when used in conjunction with tape-based backup, provides a comprehensive data protection capability.
