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05/09/2008

Mike Altendorf : Home thoughts from abroad

I do feel for CIOs trying to compete when running legacy systems and trying to match user expectations of fast response times, faultless uptime and the whole new level of expectation we have, even of wireless networks, these days.

18/07/2008

Watch worker activity to predict software demands

CIOs need to monitor the behaviour of employees to predict software requirements

17/07/2008

The Customer Experience is Key to the Future for IT Support

Fix rates moved from 21 per cent in 2001 to 60 per cent in 2007

27/06/2008

Sustainability is not an add-on or a departmental issue

Like security and compliance, sustainability is pervasive, creeping into every corner of the organisation, the CIO, will be right at the heart of its planning and implementation.

29/05/2008

Richard Sykes: outsourcing and offshoring are loaded terms

A business meeting reminds Richard Sykes that outsourcing and offshoring are loaded terms and must be employed with care

15/05/2008

Greener IT means benchmarking

Trying to determine how environmentally friendly your IT practices are requires benchmarking. Robert Saxby explains why

27/03/2008

Will traditional IT organisations cease to exist by 2012?

Will traditional IT organisations cease to exist by 2012? John Mahoney, Gartner vice president, makes his predictions for the future

20/03/2008

Beware outsourcing operations it’s no one-way ticket to financial paradise

Outsourcing operations to far-off lands may seem like a one-way ticket to financial paradise. But, as Geraldine Fox explains, taking shortcuts could lead to a hellish situation

02/01/2008

IT leaders share green-tech predictions for 2008

Some abridged predictions from IT experts who were involved with sustainable IT technology in 2007 and have an interest in what's coming

10/09/2007

Influentially speaking

Purdue University’s CIO Gerry McCartney’s approach to executive collaboration and influence is to get to the people behind the decision makers.

05/07/2007

Being part of the club

The Ministry of Sound is a leading nightclub, record label and youth culture brand. James Bacchus, head of operations, talks about IT's impact and role in the company

Full steam ahead

P&o – recently acquired by Dubai Ports World – has roots stretching back to 1837 when it went under the suitably imperial name of The Peninsular Steam & Oriental Navigation Company. P&O Ferrymasters is a subsidiary of the P&O Ferries part of the organisation as opposed to the P&O Ports stream.

29/06/2007

Using your intelligence

Absa is South Africa’s largest retail bank and also the republic’s biggest online banker. Barclays acquired 54 per cent of the organisation in 2005 in a £2.6 billion swoop. The company, which has 53,000 staff and 7.5 million customers, has been investing heavily in a business intelligence (BI) approach, says Cornie Victor, general manager, information management.

13/05/2007

Dealing with legal technicalities

A Q&A with Ian Lauwerys, IT director of law firm, Kennedys

31/01/2007

50 things I wish I’d known…

...before becoming a CIO

11/01/2007

A complex operation

Scotland is embarking on its own Delivering for Health strategy but aiming not to repeat the mistakes of the English

12/12/2006

Taking the hire ground

John Bottoms, CIO, Speedy Hire talks about the challenges of creating a cohesive IT operation and reporting to the board

11/12/2006

Order from chaos

Philip Raddon, IT director, Kingston Communications, talks about putting his IT house in order and building credibility

24/11/2006

Making headlines

Ian Cohen, CIO of Associated Newspapers, talks about online challenges, capturing readers and falling into IT.

23/11/2006

Making the most of your assets

Proper management can help companies sweat their IT assets but it has to be a continuous process and not a one-off project.

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